Salesforce Vlocity Interview Questions

Currently, the most popular CRM (customer relationship management) software is Salesforce. It enables a company's marketing, commerce, sales, IT, and service divisions to collaborate as one integrated CRM platform. Apart from growing your business faster, Salesforce also helps in building, launching, and scaling e-commerce. In addition, it provides excellent customer service and empowers teams to work from anywhere.

But, before we start with the Salesforce Vlocity interview questions 2024, let us bring in front of you some important facts about Salesforce Vlocity:

1. In 2019, Salesforce was placed in the 240th position in the Fortune 500 list of the top companies in the United States by revenue.
2. In India, Salesforce Vlocity Cloud Applications Developer's salary ranges between ₹ 7 Lakhs to ₹ 11 Lakhs per year.

Salesforce is undoubtedly going to be the most in-demand skill in the future, and with Salesforce comes the chance to work as a Software Vlocity Developer. Now that you know the demand for Salesforce let's start with a series of Salesforce Vlocity Interview Questions to enhance your professional vibes. These questions are meant to aid applicants in their preparation for Salesforce Vlocity Jobs.

We have categorized Salesforce Vlocity Interview Questions - 2024 (Updated) into 2 levels they are:

• For Freshers
• For Experienced
• Vlocity FAQs

Top 10 Salesforce Vlocity Interview Questions and Answers

1. What kinds of things can you do with Omni Studio?
2. What is the purpose of Flex Card Designer?
3. What is the best way to make a script structure?
4. What exactly is SEO Omni Scripts?
5. What is the difference between Navigate Action and Navigate?
6. What is Salesforce?
7. What is the difference between Trigger and Workflow?
8. What is a dashboard in Salesforce?
9. What is the difference between insert () and database? insert ()?
10. Where can I use Apex?

Salesforce Vlocity Interview Questions and Answers for Freshers:

1. What is Omni Studio, and how does it work?

Omni Studio offers a collection of solutions, record versions, and elements that may be used to create cloud applications for businesses and organizations. In addition, Omni Studio allows you to create a series of guided interactions using information from Salesforce or other sources relevant to the problem.

2. What are the fundamentals of Omni Script?

The Omni script covers the fundamentals, such as assisting customer service onboarding new clients. Instructs an insurance coverage representative on how to upgrade a plan. To complete self-service interactions such as troubleshooting, Omni Script is used. As a result, Velocity Omni Script teaches customers how to compound operations and improves service quality by making it faster, more personalized, and responsive.

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3. What kinds of things can you do with Omni Studio?

Using Omni Studio, you may make the following.

• Omni Scripts
• Data Raptors
• Procedures for Integration
• Cards with a Flexibility

4. What is a Flex Card, exactly?

A Flex Card is a block that provides a mix of relevant information and links to process in a particular context. An account card, for example, can carry unique account information such as: 

• Status
• Agreement on priority or service level
• Date of creation

5. What is the purpose of Flex Card Designer?

You can quickly configure, preview, and debug cards with Flex Card Designer. You can format text, buttons, icons, photos, links, charts, tables, and even other Flex Cards by dragging and dropping, positioning, and re-sizing user interface (UI) elements onto a canvas. Then, create an action that opens or changes an Omni Script, navigates to a web page or application, displays a flyout, fires an event, adjusts field values, and more in the Flex Card Designer.

6. What is Data Raptor, exactly?

Data Raptor is a Deloitte application that automatically extracts data from client systems and generates work papers. Data Raptors from Omni Studio read and write Salesforce object data, as well as execute single-step data transformations. In addition, integration procedures in Omni Studio can interface with a variety of data types that are handled in many steps. Therefore, a single Data Raptor is sufficient for a few occasions where it employs cases.

7. Can I use a lightning web component to connect with Omni Script?

Yes, you can use a lightning web component to communicate with the Omni script. To share, simply use the Pub/Sub attribute to communicate data from the Omni Script actions and steps to the remaining LWCs.

8. How does Data Raptor Extract Work?

The second version of Data Raptor, Data Raptor Extract, gets data from Salesforce, reads it, and returns results in JSON, XML, or custom forms via complicated field mappings. You can utilize the Data Raptor Extract Action to recover data from numerous Salesforce objects, as well as a few formulas and compound field mappings. After dragging the data Raptor Extract Action into the Omni Script structure panel, the information Raptor Extract Action can be created right away.

9. What are the designer highlights in Omni Script?

The following are some of the highlights of Omni Script Designer:

• Header
• Panel of Navigation
• Canvas Create a Panel
• Panel of Properties
• Panel of Configuration
• Preview
• Debug

10. What is the best way to make a script structure?

Build an orderly framework of actions and measures to serve as the reasoning for when the script runs. Outside steps perform activities for the entire text, such as receiving, sending, evaluating, and finally converting data. Actions typically include a block, input, and display component; however, they can also include Omni Studio fundamental activities such as features and buttons specific to the action.

11. What's the point of setting up Omni Script to operate with Salesforce?

Users can browse and study Salesforce expertise short articles in the Omni Script after integrating Salesforce knowledge into the script. It also allows you to inquire about lightning knowledge.

12. How can I get Omni Script to launch knowledge base articles?

Using the Velocity Omni Script knowledge base portion in a community or even lightning page, launch a knowledge base article from an Omni Script. The Omni Script knowledge base component from Velocity renders knowledge base articles alongside Omni Script or as a separate element. When using Omni Script to open knowledge base short articles. The component that searches the knowledge base and renders the articles receives specific details from Omni Script.

13. What is the best way to seed data into an Omni Script?

Using the seed data JSON option in the Omni Script's setup segment, pre-fill Omni Script regions and add data in Omni Script data JSON. The data stored in JSON property should be used in conjunction with fixed values that are seeded in Omni Script's first loads. After the first loads, you can set values using formulas or information stored in the Omni Script.

14. What exactly is SEO Omni Scripts?

The Omni Script can be made visible in any online search by enabling it in communities. It's known as SEO Omni Scripts when such action is carried out by permitting SEO for Omni Scripts.

15. What is Salesforce's messaging framework?

We can use windows post messages, session storage messages, and pub-sub messaging; the messaging framework allows elements like Omni Script, windows, and lightning web components to communicate with one another.

16. What are Stateful Omni Scripts, and how do you use them?

Stateful Omni Scripts are simply those that allow LWC Omni Scripts to include an Omni Script's state in the URL. This can be accomplished by step by step setting up the C-parameter.

17. What properties should be defined for the Delete Action?

The features of Delete Action are listed below.

• ID's Path
• Or nothing at all.
• Message: Entity was removed
• Delete the message that was unsuccessful.
• Message about an invalid ID
• Confirm
• Label Remove
• Message from the Confirmation Dialog

18. What is the difference between Navigate Action and Navigate?

An object with at least one type of property is a navigation action. Using the navigate action element, you may browse through a range of Salesforce knowledge using Omni Script. Incorporate the traverse action into the structure board of Omni Script. It becomes a clickable button when the traverse action leaves a step. It will fire automatically if the navigation action is in the middle of a measure.

19. What exactly does it mean to "go to an app"?

By using the app page reference type of the navigate action, users can be directed from Omni Script to other apps like standard apps, custom apps, or any page inside an app.

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20. What are the properties of Navigate Action?

Navigate Action contains a number of attributes. The following are the details.

• Button Alternate
• Name of the icon
• Type of page reference
• Replace the current page in your browser's history.
• Name of the component
• Parameters to aim for
• URL of the article
• Type of Article
• Name of the page
• Name of the tab
• Name of the Object API
• The action of an Object
• Name of the filter
• Make a note of what you did.

Salesforce Vlocity Interview Questions and Answers for Experienced

1. What is Salesforce?

This is one of the most fundamental Salesforce interview questions, and the interviewer is merely looking to see if you can condense your knowledge into a concise response. Here's a quick and easy way to respond to this Salesforce interview question: Salesforce is a successful Customer Relationship Management (CRM) product available as a low-cost software-as-a-service to subscribers (SaaS).

2. How does Salesforce track sales?

• Below given details can be recorded by Salesforce, such as:
• Daily total customers number
• Daily sales volume
• Sales Tracker
• Monthly sales tracker

3. What is the difference between Trigger and Workflow?

Trigger	Workflow
Trigger, as previously stated, is the code that is executed before or after a record is modified or inserted.	Workflow is an automated procedure that performs an action in response to evaluation and rule criteria.

4. What is the junction object, and what purpose does it serve?

Junction items are used to connect things in many-to-many relationships. For example, a job opportunity can be linked to numerous candidates in a recruiting application, or a candidate can be related to many other jobs. A third-party object works like an alliance object when used to connect the data model. Job application is the best example of a Junction Object".

5. What do you mean by a sandbox in Salesforce?

The interviewer expects a detailed response to this Salesforce interview question. To demonstrate your Salesforce expertise, give as descriptive response as you can. A sandbox is a database that is a perfect duplicate that may be used for testing and development. It's really useful because it allows you to experiment with fresh ideas on a replica database without affecting the original.

• Developer Sandbox - The production organization's metadata can be stored in this box and utilized for both development and testing.
• Developer Pro Sandbox - If we want to store larger datasets, the developers can use this. 
• Partial copy sandbox - It is intended to be used only as a testing environment. It contains a sample of the production organization's data and its metadata.
• Full sandbox - We can use this in the testing environment. The developer can store all production-related datasets in this box.

6. List various types of reports available in Salesforce?

• Tabular report: The whole data will showcase in this.
• Matrix report: It has both row-based and column-based groups data with a details report.
• Summary report: A summary report is a report in which the grouping is on a column basis.
• Joined report: Joining two or more reports into one creates a joined report.

7. What is Salesforce Lightning?

Salesforce Lightning is a platform that gives every business the tools they need to create next-generation UI and UX in Salesforce. Lightning delivers a modern user experience that boosts productivity. It's used to produce a rapid, stunning, and unique user experience, similar to genuine lightning, so salespeople can sell more things. The open-source Aura framework is used by Lightning Experience. It's a brand-new framework for creating a modern user interface.

8. How does Salesforce track sales?

Every business has its own set of protocols for keeping track of sales. Various companies use data analysis to track sales performance. Salesforce's tracking system enables businesses to collect basic information for measuring performance, such as:

• Customers who are served on a regular basis
• Number of sales per day
• Sales reports from Sales Managers on a daily basis
• Depending on the demands of the company, sales numbers are reported weekly, monthly, or quarterly.
• Details about recurring consumers, who are crucial to any company's growth.

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9. What is a wrapper class in Salesforce?

In Salesforce, a wrapper class is a container class with a group of objects as its segments. In addition, the wrapper class is a data type that is abstract. To enclose collected data in Salesforce, we employ a wrapper class. The wrapper class that works as a custom object, as well as its properties, is defined by a programmer. Furthermore, wrapper class instances aid in representing distinct items in the related table on a Visual force page.

10. What is an Audit trail in Salesforce?

An audit trail in Salesforce is a unique tool that allows you and other administrators to track changes made to the organization. As a result, you'll always know who made a last-minute change to the project. Additional administrators it is beneficial to the organization.

You can learn about the details of modifications made, the date and time of the change, and the username of the team member who made the changes by using an audit trail.

11. What is a dashboard in Salesforce?

In Salesforce, a dashboard is a visual depiction of the report. It uses graphic components to display data from source reports. At a glance, these components provide a glimpse of the organization's essential KPIs and performance indicators. A single dashboard can display up to 20 reports at once.

12. What are Permission sets?

A Permission Set is a set of settings or rights that allows a user to use a variety of tools and operations. You can increase functional access for different sorts of users by using permission sets instead of modifying their profiles. For example, you could easily build a Permission Set instead of generating a new profile each time.

13. Explain the Force.com platform

Force.com is the foundation and code base that underpins the whole Salesforce application. Salesforce is also built on Force.com. A platform makes the design and cloud-based web development easier. Developers can use the Cloud Integrated Development Environment (Cloud IDE) to develop and deploy applications on Force.com's servers.

14. What are page layouts related to Salesforce?

• On object record pages, page layouts manage the layout and arrangement of buttons, fields, Visualforce, custom links, s-controls, and associated lists.
• They aid with user interface page organization by identifying which fields, associated lists, and custom links are needed, read-only, and visible to the user.
• With the goal of generating a personalized experience, we can design a variety of page layouts and apply them to different user groups. For example, you could have a single account record for ACME Corp., but based on your user profile, it will display various information.

15. What is the Master-Detail relationship?

This Master-Detail relationship is the same as the relationship between a parent & child. In this aspect, the master is treated as Parent, and the Detail is a child. The master Object takes control of the behavior of the Detail object. The survival of the child is dependent on the parent because if the Master gets deleted the Detail will also automatically get deleted. You can create Roll-up summary fields in master records which helps in calculating the Min, Avg, and Sum of the child records.

16. What is the workflow in Salesforce?

• Workflow in Salesforce is a great method to automate specific business activities. To do so, you'll need to develop rules and regulations to automate actions like sending emails, updating fields, and creating tasks.
• We can have workflow access across the item.
• A query from the database is not possible.

17. What is the difference between insert () and database? insert ()?

We can insert data into the database by using insert. If we face any problem, then the system will show a failure message. We can also do it in partial mode.

18. Where can I use Apex?

• We can manage email services
• We can do web services
• We can do multiple objects validation
• If the wok-flow is not supporting, then we can use Apex
• Create custom transaction logic
• Attach custom logic to another operation

Related Article How to Create Sample Apex Trigger in SalesForce

19. What is meant by an Apex transaction?

An Apex transaction is a collection of processes that must all be completed at the same time. It is responsible for querying records and includes the Data Manipulation Language (DML). The DML actions in a transaction may succeed or fail, and if anything goes wrong, even with a single record, the entire transaction may be rolled back.

Top 10 Frequently Asked Salesforce Vlocity Interview Questions

1. Tell me the differences between Vlocity and Salesforce?

Vlocity is a digital platform where any user will be able to focus on customers for more business, with no need to focus on software. It has a vast transitional capacity between different industry-specific CRM tools. In addition, this system can work in 100% native mode.

2. Tell me something about Salesforce industries Vlocity.

Vlocity is formed by the Salesforce company to provide all cloud-based mobile software mainly. This company's mission is to convert everything digital.

3. Do we need to write coding in Vlocity?

Yes, we need to write any code in the standard code platform for Vlocity. However, if we have prior programming language knowledge, it will be very easy for us.

4. What do you think about Vlocity in demand?

Of course, if you know Vlocity, your professional career will grow securely with a high payout. But, due to its regular on-demand now, it's become one of the most demanding skills.

5. Is Vlocity a managed package?

We can access managed packages in Vlocity; users can install them as per their needs in projects.

6. Tell me the name of Vlocity's founder?

His name is David Schmaier, CEO of Salesforce Industries Division.

7. What are Vlocity corporate certifications for developers?

Once a developer takes a course on Vlocity, it helps for the following better jobs. First, the developer can appear for the Vlocity certificate to judge their knowledge with visual proof.

8. Explain FlexCard in Vlocity.

We can easily and quickly configure the Vlocity as per requirement using FlexCard Designer to complete the whole development.

9. What do you know about data Raptor in Salesforce?

We can read, transform and write the Salesforce data through this Data Raptor. All information entered by every user will be stored in the cloud. All the business process display needs to show exact values.

10. What is the utilization of the Vlocity card?

It is a simple visual project component. It is available in velocity frameworks. If we want to see data, we can use the Vlocity card. These visuals are developed in AngularJS and JavaScript.

Concluding Remarks

A right blend of talent and effort is what you need right now! We are confident that this content will assist you in qualifying for the Salesforce Vlocity Interview and achieving your goals.